Privacy Policy

Last Updated: December 7, 2025

Introduction

Casa Origen Ltd (“Casa Origen”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you access our website, engage with our services, or participate in related activities such as marketing or events.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our services.

Information We Collect

We may collect the following categories of information:

  • Identifiers: name, email address, phone number, billing address, and account details.

  • Sensitive data: health information, genetic data, racial or ethnic origin, or other special categories of data, processed only with your consent or as permitted by law.

  • Technical data: IP address, browser type, cookies, and usage patterns.

  • Professional details: job title or employment information if relevant to service delivery.

How We Collect Information

  • Directly from you: when you complete forms, request services, or contact us.

  • Automatically: through cookies and analytics tools when you visit our website.

  • From third parties: only where legally permitted and with your consent.

How We Use Information

We process personal information for the following purposes:

  • To provide and manage our services.

  • To communicate with you regarding appointments, updates, or inquiries.

  • To comply with legal and regulatory obligations.

  • To ensure security, fraud prevention, and risk management.

  • To improve our website and services.

Legal Bases for Processing

Under GDPR and UK GDPR, we rely on the following legal bases:

  • Consent: when you voluntarily provide information for specific purposes.

  • Contractual necessity: to deliver services you request.

  • Legal obligation: to comply with applicable laws.

  • Legitimate interests: to improve services and maintain security.

  • Vital interests: to protect individuals in urgent circumstances.

Sharing of Information

We may share personal information in the following circumstances:

  • Service providers and partners assisting in service delivery.

  • Business transfers in the event of mergers or acquisitions.

  • Legal authorities when required by law or to protect rights and safety.

We do not sell personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymised.

Security Measures

Casa Origen implements appropriate technical and organisational safeguards to protect personal information. While we strive to maintain high standards of security, no system can guarantee absolute protection against unauthorised access.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal data.

  • Rectification of inaccurate information.

  • Erasure of personal data (“right to be forgotten”).

  • Restriction of processing.

  • Data portability.

  • Objection to processing.

  • Withdrawal of consent at any time.

Requests to exercise these rights can be made by contacting us at hello@casaorigen.co.uk.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, improve user experience, and support analytics. You may manage cookie preferences through your browser settings.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. The “Last Updated” date at the top of this document indicates the latest revision.

Contact Information

For questions, concerns, or to exercise your rights, please contact:

Casa Origen Ltd
Email: hello@casaorigen.co.uk
Website: www.casaorigen.co.uk